Headquartered in the heart of Latin America, UETA has earned its place as a leader in the distribution of premium brands and the operation of travel retail stores throughout the region. Dedication and careful planning combined with a balance of internal expansion and acquisitions, have allowed UETA to solidify its role in the distribution of International signature brands.
A clear vision and commitment to become the preeminent Duty Free operator in Latin America is what drives our organization. We recognize the importance of Latin America as a region with outstanding potential for our future growth.
To accomplish, this, we will stay true to our corporate vision to make optimum use of our strengths and regional expertise, to carry the finest and most prestigious brands, to focus on our customers and offer the best retail experience.
UETA has organized a highly effective and international team of 750 employees. This team is focused on managing the day-to-day operations and expansion in the region. UETA’s 150,000 square foot Latin American Distribution Center located at the Colon Free Zone in Panama, serves as the logistical hub providing efficient support to the region.
Mission Statement
UETA is committed to becoming the best travel retailer in the nation based on our values:
Customer Satisfaction
To be the best, we provide an exceptional customer experience. Customers are our most important asset.
Associate Satisfaction
To be the best, UETA must be the best place to work. To our customers our associates are the company.
Accountability
To be the best, we accept accountability for our actions and results.
Continuous Improvement
To be the best, we must continually examine, redefine and improve every operating process.
Sense of Urgency
To be the best, we take immediate and decisive action with appropriate follow-up.
Integrity
To be the best, we take pride in open communication and in conducting ourselves professionally by promoting fairness and honesty.
